Returns & Refunds policy

At International E-Business Group (IEBG), we are committed to ensuring customer satisfaction. If, for any reason, you are not entirely satisfied with our services, we offer a transparent refund policy as outlined below:

Eligibility for Refund:

You may be eligible for a refund within 30 days from the date of purchase, subject to the terms and conditions specified in this policy.

Refund Process:

To request a refund, please contact our dedicated customer support team with detailed information about your purchase and the reason for the refund. We will carefully review your request and respond within a reasonable timeframe of 48 hours to sort out the issue or process the refund.

Refund Criteria:

Refunds will be considered based on several factors, including the nature of the service provided, the extent of usage, and adherence to our terms of service. We reserve the right to deny refund requests that do not meet our criteria.

Refund Method:

If your refund request is approved, we will process the refund using the original payment method used for the purchase. Please note that it may take several business days for the refund to be reflected in your account, depending on the policies of the payment provider. (Within 48 Hours)

Please note that certain services or products may have specific refund terms and conditions that supersede this general policy. In such cases, the specific refund terms will be clearly communicated to you at the time of purchase.

If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer support team for assistance.

We strive to ensure a seamless and satisfactory experience for all our clients, and we appreciate your trust in our services.

Thank you for choosing International E-Business Group (IEBG).